Online access to records on request

Our national digitisation service provides online access to the Archives’ collection across Australia.

How it works

  1. Identify the item you want digitised – use RecordSearch.
  2. Pay the required fee – we have a secure online payment facility.
  3. Wait for our email to notify you that the online copy is available in RecordSearch.

How long it will take

Digital copies will be available online within 20 working days, except for copies of defence service records. Requests for online copies of defence service records may take up to 60 days.

Fees for digital copies

Fees for digital copies are set according to the average size of files in the series.

File size (pages)Within Australia (incl. GST)Overseas (GST-free)

<100

$16.50

$15

>100

$38.50

$35

Fees for photocopies are listed in Fact Sheet 51 – Copying and printing charges.

Records subject to the service

The service applies to paper files smaller than A3 size that are available for public access and listed on RecordSearch. They may be in any state or territory.

Records larger than A3, boxes of cards, photographs, microfiche, audiovisual records and records in some other formats are not included in this service. Please contact the Archives reference service at ref@naa.gov.au to discuss options to access this material.

Image quality

Images are optimised for on-screen viewing. Most items will be presented in two sizes; a smaller viewing image and a larger image suitable for printing to read on paper.

You can also order a high-resolution digital copy – see the Imaging Services order form for products and prices.