An information management framework comprises policies, procedures and systems to enable the strategic management of information. Information, including records, is a business asset. Records are important both for their content and as evidence of communications, decisions and actions.

An agency’s information management framework can be assessed and enhanced by using Check-up, a National Archives tool for assessing an agency’s information and records management. Check-up helps Australian Government agencies evaluate:

• if they meet the minimum requirements for basic records management
• if they meet the higher standards required for records of importance and high-risk business
• how they can improve their business information and records management

An information management framework consists of people, policies and procedures, and technology. IT systems are a pivotal component.

In the Australian Government context, both agencies and the National Archives have responsibilities for ensuring that information, including the records of outsourced business, is properly and appropriately managed. This is underpinned by the Government’s legislative framework.