Records management

Why records matter?

Records are an essential tool of good business and for efficient administration. They provide:

• information for planning and decision-making
• evidence of government accountability

and are often subject to specific legal requirements.

For government agencies, records document what is done and why. They provide evidence of communications, decisions and actions.

In the long term, some of the records your agency makes will be retained as national archives and so become part of Australia's documentary heritage.