Information governance

Information governance is an approach to managing information assets across an entire organisation to support its business outcomes. It involves having frameworks, policies, processes, standards, roles and controls in place to meet regulatory, legal, risk and operational requirements. Information governance is an essential element of corporate governance that must be aligned with business outcomes and risks.

An essential part of the success criteria for Principle 1 – Information is valued in the Digital Continuity 2020 Policy is for your agency to implement an information governance framework and annual survey reporting on information governance.

A visual representation of the components of an information governance framework.

Building information governance

To build a robust information governance framework you need to:

Why information governance?

Benefits of information governanceConsequences of poor information governance

Enhances information quality and authenticity

Data quality issues

Improves integrity and reliability

Unreliable information

Improves findability and accessibility

Information is difficult to find
Information is difficult to interpret

Improves accountability and reduces risk

Non-compliance with regulations and legislation
Reputation damage

Enables appropriate controls

Security breaches

A holistic approach for information needs that encourages opportunities and efficiencies

Information silos, which exposes the agency to risk and limits opportunities

Enables whole-of-government collaboration and innovation

Difficult to implement machinery of government change and stifles whole-of-government innovation

Copyright National Archives of Australia 2019